At Silk & Serena, we offer free shipping on all orders! Every order is securely shipped with a traceable shipping method for your peace of mind. No discount codes are needed, as free shipping is automatically applied at checkout for eligible orders and includes all customs fees.

Processing Time: Once your order is placed, we allow 24-48 hours for processing before it is shipped. Please note that cancellations or adjustments cannot be made once the order is placed. Once your order has been shipped, you will receive an email with your tracking link.

Estimated Delivery Times: Shipping times may vary depending on your location. See the table below for estimated delivery times:

Country / Region	Delivery Time
England	4-8 Business Days
Ireland	4-8 Business Days

Please note that during promotional periods, processing and shipping times may be longer due to higher order volumes.

Shipping Schedule: We ship on weekdays (Monday to Saturday, excluding holidays). Orders placed on Sunday or public holidays will be processed the next business day.

Damaged Orders: If your package arrives damaged, please email support@silkandserena.co.uk within 5 business days with photos of the damage, and we will be happy to assist you.

For further questions, feel free to contact our customer service, or click here.